Inventory Planner

Why does Inventory Planner show different information than Shopify?

Learn about what could cause discrepancies between Shopify and IP

Article1 min readUpdated Feb 22, 2025View source ↗
You may observe some differences between Shopify and Inventory Planner reports. Here are some things to keep in mind: Net sales in Shopify corresponds to Revenue in Inventory Planner. It is calculated as gross revenue - discounts - returns. Returns use the sales order return date, not original order date. in Shopify corresponds to in Inventory Planner. It is calculated as gross revenue - discounts - returns. Returns use the sales order return date, not original order date. Gross sales in Shopify corresponds to Gross Revenue in Inventory Planner. in Shopify corresponds to in Inventory Planner. Returns/refunds are handled differently: Shopify uses the date when return happened and affects sales, net sales and gross sales for that date; Inventory Planner currently uses original order date and affects sales, gross revenue and revenue for that date. Discounts in Shopify are computed using coupons. Discounts in Inventory Planner are computed as (regular price - price) * quantity and include coupons and other markdowns.
Was this article helpful?

Still puzzling over something?

The agent has read this article — and everything around it. Ask a follow-up and it answers in seconds.

Related entries
01

What is top-down forecasting?

Article02

Where can I find billing information?

View invoices, recent charges and current plan

Article03

Can I see detail for FBA and FBM with my Amazon connection?

Article04

How to remove dropshipped or discontinued items from the forecast

Set archived or inactive items as non-replenishable

Article05

How can I set the lead time and days of stock?

Set lead time and days of stock for an individual variant or in bulk

Article
← Back to Frequently Asked Questions